At Elysian Outdoor Spaces, we want you to enjoy your purchase with complete peace of mind. That’s why all our products are backed by a manufacturer’s warranty. Please review the warranty coverage for each product category below:
Electric Fireplaces
- Amantii TruView Bespoke - 65" TRV-65-BESPOKEWarranty: 5 Years
- Amantii Symmetry Bespoke Xtra Tall - 50" SYM-50-XT-BESPOKEWarranty: 5 Years
- Amantii Tru View XT XL - 50" 50-TRV-XT-XLWarranty: 5 Years
- Amantii Lynwood Series - 70cm Freestanding E70-NAWarranty: 2 Years
Outdoor Fire Tables & Fire Pits
- American Frye Cosmo Square Fire Table – Outdoor Gas Fire Pit
- 3-Year Warranty on GFRC Form
- 1-Year Warranty on Burner and Electronic Components
General Warranty Terms
- Warranty coverage begins from the date of purchase.
- The warranty applies only to the original purchaser and is non-transferable.
- Warranty covers defects in materials and workmanship under normal residential use.
- Damages caused by misuse, neglect, improper installation, unauthorized repairs, or modifications are not covered.
- Consumable parts (such as batteries, bulbs, or decorative items) are not included in the warranty unless specifically stated.
- Customers are responsible for all shipping or transportation costs related to warranty claims unless otherwise specified by the manufacturer.
How to Make a Warranty Claim
If you believe your product is eligible for a warranty claim:
- Contact our support team at info@elysianoutdoorspaces.com or call us at +1 (307) 318-3717.
- Provide proof of purchase, product model number, and photos/videos of the issue.
- Our team will assist you with the next steps in the warranty claim process.
Business Information
Business name: Elysian Outdoor Spaces operated by Agility AI Consultants LLC
Fulfillment Address: 1621 Central Ave #59729 Cheyenne, WY 82001
Phone number: +1(307) 318-3717
Email: info@elysianoutdoorspaces.com
Business hours: Monday to Friday: 9:00 AM – 06:00 PM MST
Have a question? Feel free to contact us at info@elysianoutdoorspaces.com or visit our contact page for more options.
We aim to answer your email within 12-24 hours.